If you are planning on moving out, you need to advise us. Simply go to tenant forms on this website and click on vacate notice, fill out your details and vacate date online.
If you have urgent or routine repairs that need to be carried out on a property you are renting from Carrington, simply go to tenant forms and fill out the request maintenance form.
If the property you are leasing requires maintenance, or other attention, please complete the following form detailing the nature of the problem and its severity.
The fixed-term agreement is a defined period of the tenancy which is written into your lease. This is usually 6 or 12 months but the parties can agree to have a tenancy agreement for any length of time. When the fixed-term period ends the tenancy agreement does not end unless it is terminated by the tenant or the landlord.
Should you wish to break your tenancy agreement you must pay rent until the property is relet to a suitable tenant or until the end of the tenancy agreement, whichever is sooner. You must also pay for reasonable lessor compensation costs (normally equal to the two weeks rent or as otherwise agreed) and advertising costs expended by the office in the process of securing a new tenant'
If your landlord is unable to pay back their loan on the property you are renting, the mortgagee will usually want possession. This may mean you have to move out, even during a fixed-term agreement.
It is the tenants responsibility to insure their own belongings and furniture. We strongly recommend you take out contents insurance to protect against burglary and theft
Our office will carry out periodic inspections on the property to ascertain the condition of the property and necessary maintenance requirements. (7 days written notice will be given to you on all occasions). This inspection also provides an opportunity for you to point out any problems or maintenance that you think may be necessary.
Should your rental property suffer any damage or require repairs you must contact our office. For all general repairs complete a repair request form and we will make appropriate arrangements. Repairs should only be instigated by a tenant if a genuine emergency problem occurs outside of office hours. Please see your Residential Tenancy Agreement of Renting Guide Booklet to check what constitutes an emergency repair.
Carrington Real Estate offers a number of convenient methods to pay your rent including Quick rent (BPay), Bank cheque, money order or personal cheque. It is your responsibility to pay rent in advance. Should you not be able to pay rent by the due date you must contact your property manager. Please remember our landlords have financial commitments to meet and they rely on rent being paid on time.
You can contact your property manager directly by email or by contacting our office on (02) 8394 8888 and at firstname.lastname@example.org. Should you wish to visit the office to discuss any issues with a property management staff member it is important to arrange an appointment time as property management staff are frequently out of the office conducting inspections
A 4 week rental bond is a standard component of most rental contracts. The bond must be paid in advance and is held in trust until the rental agreement is ended. The bond will then be refunded, provided the property is vacated in a satisfactory state with no damage and all rent monies are paid up until vacate date.
Emergency repairs as per the Residential Tenancy Agreement consist of the following:
Please contact your property manager by email or phone on (02) 8394 8888 or at email@example.com to discuss any emergency repairs. Outside of our office hours please refer to your Residential Tenancy Agreement or Renting Guide Booklet.